Privacy Policy
Friday Labs (“we”, “our” or “Friday Labs”) is committed to protecting the privacy of all users and customers (“you”) who access our Website or Services. Please read the following privacy policy (“Privacy Policy”), which explains how we use and protect your information.
By accessing our Website and using our Services, you agree and consent to the collection, use and transfer of your information as set out in this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.
Definitions and Interpretation
In this Privacy Policy the following definitions and interpretation apply:
Personal Data:
Means any information of any form related to an identifiable individual, or an individual who can be identified, directly or indirectly, particularly through their personal identification number, or one or more of their physical, physiological, intellectual, cultural or economic characteristics or social identity.
Process and Processing:
Means any operation or set of operations carried out on Personal Data by automated or non-automated means, such as collecting, recording, organizing, classifying into groups, storing, modifying, amending, retrieving, using or revealing such data by broadcasting, publishing, transmitting, making them available to others, integrating, blocking, deleting or destroying them.
Any capitalized terms not defined in this policy are defined as specified in Friday Labs’ Terms of Use.
Important information and who we are
The purpose of this Privacy Policy is to give you information on how we collect and Process your Personal Data through your use of the Website, including any Personal Data you may provide when using the Services.
It is important that you read this Privacy Policy together with any other privacy notice we may provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your Personal Data.
Changes to the Privacy Policy
We keep our Privacy Policy under regular review and we reserve the right to change this Privacy Policy at any time. If we make any material change to it, the change will be posted on the Website and, where appropriate, notified to you via email, SMS, or when you next log onto the Website. Unless stated otherwise, modifications will become effective on the day they are posted.
As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.
It is important that the Personal Data we hold is accurate and current. Please keep us informed if your Personal Data changes while you are a User of our Services.
Third party links
The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. These websites and any services that may be accessible through them have their own privacy policies and Friday Labs does not accept any responsibility or liability for those policies or for any Personal Data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any Personal Data to these websites or use their services.
Personal Data that we collect from you
We may Process different kinds of Personal Data about you which we have grouped together as follows:
(a) Identity Data: names, username or similar identifier, marital status, title, date of birth and gender.
(b) Contact Data: billing address, home address (if different), delivery address (if different), email address and telephone numbers.
(c) Financial Data: bank account and payment card details.
(d) Transaction Data: details about payments and other details of the Services you have used.
(e) Technical Data: internet protocol address, login data, browser type and version, time zone setting and location services, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website.
(f) Profile Data: username and profile, previous orders, service preferences, and any reviews submitted.
(g) Usage Data: information about how you use the Website and/or the Services.
(h) Marketing and Communications Data: marketing preferences and communication preferences.
When you visit the Website we may also Process aggregated, anonymized statistical or demographic data, which may be derived from your Personal Data but is not considered Personal Data in law as it cannot directly or indirectly reveal your identity.
If you provide Personal Data relating to other individuals, you represent that you have their authority to provide their Personal Data to us and for the Processing of their Personal Data.
If we need to collect Personal Data by law, or under the terms of a contract with you, and you fail to provide such data when requested, we may not be able to perform the contract (for example an Order Confirmation Form) we have or are trying to enter into with you. In these circumstances, we have the right to cancel or refuse to accept your order, but we will notify you if this is the case at the time.
How we collect your Personal Data
By accessing the Website and/or Services using mobile digital routes (including mobile, tablet or other devices), you should expect that our Processing of Personal Data as set out in this policy will apply in that context too.
Unless you opt to remain anonymous through your device or platform settings, this information may be processed automatically when you access the Services.
We use cookies and tracking technologies to distinguish you from other users, remember preferences, enable functionality, and improve performance. These tools enable Friday Labs and our service providers (e.g., analytics and advertising partners) to collect Technical Data and Usage Data.
In some cases, we link data from these tools to other information we collect, as described in this Privacy Policy.
Why we use Data Collection Tools
Friday Labs uses the following types of Data Collection Tools:
Strictly necessary: enable navigation and secure login.
Performance: collect anonymous usage data to help us improve the Website.
Functionality: remember user preferences and personalize your experience.
Targeting/advertising: deliver relevant advertising and help compile user profiles.
Social Media: enable sharing and connectivity to social platforms.
We may combine information collected from these tools with other data sources.
Use of your Personal Data
Your Personal Data will enable us to provide access to the Website and to deliver the Services you have requested.
We rely on the following lawful bases to Process Personal Data:
Performance & Conclusion of Contract – fulfilling orders or delivering Services
Legal obligation – complying with applicable laws
Protection of vital interests
Legitimate interests – running, improving, and protecting our business and Services
Processing may include:
Registering you as a user
Managing accounts and communications
Sending service notifications and updates
Providing and administering the Services
Processing payments
Preventing fraud
Personalizing content and recommendations
Delivering marketing (where permitted)
Improving the Website and Services through analytics
We will only use your Personal Data for the purposes for which it was collected unless another purpose is compatible with the original purpose.
How we use cookies
For information on our use of cookies, please refer to our Cookie Policy.
. Marketing
Where you have indicated accordingly, you agree that we may use your Personal Data to let you know about other products or services offered by Friday Labs that may be of interest to you. We may contact you by post, telephone, SMS/MMS, or email.
Where permitted, you agree that we may also share your Personal Data with third parties for marketing or analytics purposes.
You may opt out at any time using the contact details provided below.
Submitting comments or feedback grants us the right to use them on the Website or in marketing materials. We will only identify you by first name and city.
Friday Labs does not currently respond to Do Not Track signals.
. Disclosure of your Personal Data
Your Personal Data may be transferred to and stored on our servers.
We may disclose your Personal Data for business purposes to:
Service providers, contractors, and vendors
Analytics and advertising partners
Professional advisers
Regulators and authorities
Affiliates under common ownership
Successor entities in a merger or acquisition
Third parties where you have consented
All third parties are required to keep your Personal Data confidential and use it only for authorized purposes.
Transfer of Personal Data
We may share Personal Data within Friday Labs and with affiliated group companies.
Some third-party providers may be located outside your jurisdiction, and your data may be transferred internationally.
Whenever we transfer your Personal Data internationally, we ensure an appropriate level of protection in accordance with applicable law.
Third Party Processors
Our carefully selected partners and service providers may process Personal Data on our behalf, including digital marketing service providers who may conduct compliant marketing activity.
Data security
All Personal Data is stored on secure servers. Payment information is encrypted. You are responsible for maintaining the confidentiality of any password used to access the Website.
We use strict security measures to protect against unauthorized access, alteration, or destruction of Personal Data. However, no online transmission is completely secure.
Where social or community features exist, do not share Personal Data you do not want visible to others.
. Data retention
We retain Personal Data only as long as necessary to fulfill the purposes for which it was collected and to meet legal, accounting, or reporting requirements.
Inactive accounts may be treated as expired after one year and may be deleted.
Anonymized data may be retained indefinitely.
Your legal rights
Under certain circumstances in respect of your Personal Data you have the right to:
Request access to your Personal Data (commonly known as a "data subject access request"). This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.
Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to Process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to Processing (see below), where we may have Processed your Personal Data unlawfully or where we are required to erase your Personal Data to comply with applicable law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Complete the transaction for which we collected the Personal Data, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug software to identify and repair errors that impair existing intended functionality.
Comply with applicable data protection legislation.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligations.
Otherwise lawfully use that information in compatibility with the context in which you provided it.
Withdraw consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any Processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide the Services to you. We will advise you if this is the case at the time you withdraw your consent.
Object to processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to Processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct marketing purposes (and you will always be able to opt-out via the “unsubscribe” link on an email from us). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of Processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following situations:
(a) if you want us to establish the accuracy of the Personal Data;
(b) where our use of the Personal Data is unlawful but you do not want us to erase it;
(c) where you need us to hold the Personal Data even if we no longer require it because you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your Personal Data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your Personal Data to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to information which was originally collected electronically and which you either consented to us using or was used to perform a contract with you.
If you wish to exercise any of the rights set out above, please contact us at team@fridaylabs.com.
You will not usually have to pay a fee to access your Personal Data or to exercise any of the other rights. However, we may charge a reasonable fee if we consider your request to be unfounded, repetitive or excessive.
We may require specific information from you to help us confirm your identity and ensure your rights to access your Personal Data. This is a security measure to ensure that your Personal Data is not disclosed to someone who has no right to receive it.
We aim to respond to all legitimate requests within one (1) calendar month unless notified otherwise.
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
